Autodesk® 3ds Max® 2016

Service Pack 4 (SP4) Readme


This readme contains recent information regarding the installation and use of Autodesk® 3ds Max® 2016 SP4 software. It is strongly recommended that you read this entire document before installing the software. For future reference, you should save this readme to your hard drive.

Note: Autodesk is not responsible for errors or failures of Autodesk software arising from the installation of updates, extensions or new releases issued by third-party hardware or software vendors for the qualified software or hardware identified in this document (or for any other third-party software or hardware that you may use in connection with Autodesk products).


Additional Resources
Versions Of The Service Pack
Install / Uninstall
Fixed Defects Autodesk® 3ds Max 2016
Customer Involvement Program (CIP) and Customer Error Reports (Customer Error Reports)

Use the following table to locate various resources related to Autodesk® 3ds Max 2016:



Installation Help

System Requirements

Learning Resources

Support Resources or

3ds Max SDK Documentation

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Initial Install

Users must have Autodesk® 3ds Max® 2016 installed prior to installing this Service Pack.

3ds Max Beta Installs

If there are previously installed versions of any beta software (including Release Candidate (RC) versions) of Autodesk® 3ds Max® 2016, uninstall and delete all system folders pertaining to these beta versions before installing the commercial version. Instructions on how to uninstall the beta versions are posted on the beta portal in the Beta and RC Readme files.

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Product To Update

Update Filename

Autodesk® 3ds Max® 2016


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1. Download the appropriate file for your system. See Versions of the Service Pack.
2. Double-click the Service Pack 4 executable.
3. Follow the installation prompts in the Service Pack 4 installer.

NOTE for SP4: If you are not using the Autodesk update Manager it is recommended to improve install performance by forcing silent install:
1. Open a command prompt in the same folder as the .msp
2. Run the command:
msiexec /update 3dsMax2016_SP4.msp /quiet /l* update_2016_SP4.log

Windows 7 / Windows 8
1. Open Start > Control Panel > Programs and Features.
2. Click View Installed Updates.
3. Select Autodesk 3ds Max 2016 Service Pack 4.
4. Click Uninstall.


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The following list contains issues fixed in this release (Service Pack 4 contains all previous Service Pack fixes for 3ds Max 2016).


Key Summary Component
MAXX-32241 OGS security fix Components
MAXX-30316 Slow node creation / modifier application in complex scene Core
MAXX-29936 MotionBuilder FBX skeleton with SphericXYZ Rotation, Import result in 3ds Max is incorrect FileIO
MAXX-29644 Maxscript extended Standard material doesn't support Show Realistic option Maxscript
MAXX-22930 Skin Exclude Verts corrupts skinning Modeling
MAXX-30292 Full Dual Quaternion bind breaks mesh binding Modeling 


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Customer Involvement Program (CIP)

The first time 3ds Max® is started, the Customer Involvement Program dialog opens. If you choose to participate in the Customer Involvement Program, 3ds Max® will automatically send Autodesk information about system configuration, which features are used most frequently problems encountered, and other information helpful to the future direction of the product. For further information, see

To enable CIP:

  1. Install and start 3ds Max®.

  2. If the Customer Involvement Program dialog box is not displayed automatically, then in the Help menu, click Customer Involvement Program.

  3. In the Customer Involvement Program dialog box, select "Participate - with contact information."

  4. Enter a valid email address and company name, if any. Click OK.

Customer Error Reports

We can improve the stability of Autodesk® 3ds Max®largely because of the Customer Error Reports (CERs) that end-users submit. We thank you for taking the time to fill out these reports and ask you to include as much information as possible about what actions you were performing at the time the error occurred. These details raise the value of the report immensely and are very much appreciated by the Autodesk 3ds Max Quality Engineering team.

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Copyright © 2016 Autodesk®, Inc.