Autodesk 3ds Max 2017 Release Notes

Thank you for downloading Autodesk® 3ds Max® 2017.

This readme contains recent information regarding the installation and use of Autodesk 3ds Max 2017. It is strongly recommended that you read this entire document before installing the software. For future reference, you should save this readme to your hard drive.

Note: Autodesk is not responsible for errors or failures of Autodesk software arising from the installation of updates, extensions or new releases issued by third party hardware or software vendors for the qualified software or hardware identified in this document (or for any other third party software or hardware that you may use in connection with Autodesk products).


Additional Resources
Known Issues Autodesk 3ds Max 2017
Customer Involvement Program (CIP) and Customer Error Reports (CERs)

Use the following table to locate various resources related to 3ds Max 2017:




Installation Help

System Requirements

What’s New

Learning Resources

Support Resources or http:///

3ds Max SDK Documentation

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Initial Install

Before an end-user with restricted Windows® operating system privileges can use Autodesk 3ds Max 2017, an administrator, with full privileges, must install and start the software one time in order to generate the Windows operating system registry information needed to complete the installation.

Before an end-user with restricted privileges can use third-party plug-ins for Autodesk 3ds Max 2017, an administrator, with full privileges, must install and start 3ds Max 2017 one time in order to generate the necessary folders for these third-party plug-ins.

3ds Max Beta Installs

If there are previously installed versions of any beta software (including Release Candidate (RC) versions) of Autodesk 3ds Max 2017, uninstall and delete all system folders pertaining to these beta versions before installing the commercial version. Instructions on how to uninstall the beta versions are posted on the beta portal in the Beta and RC Readme files.

Leaving Ports Open

Autodesk 3ds Max, Autodesk® Vault, Autodesk® Backburner™, and various other components of the install, require that certain ports be open in third-party firewalls. If you are having problems with your firewall, read the documentation included with your firewall.

Port Conflict with mental ray (When Installing Autodesk 3ds Max 2017)

During the Autodesk 3ds Max installation process (from the install wizard) the mental ray® port is assigned automatically and cannot be changed from the install wizard. In most cases this is fine. In a rare case a conflict arises if the port is already occupied. In such a case you will receive this error message: To fix this issue, perform the following steps:

1. Using a text editor, open the setup.ini file (located at the root of your install media).
2. Search for the [MAX] section.
3. You need to reassign mental ray to a different port number by adding this line under EXE_PATH= EXE_PARAM= MR_TCP_PORT=[YOUR PORT NUMBER] Where [YOUR PORT NUMBER] is replaced by the port number you want to assign to mental ray.
4. Save the setup.ini file and run installer again.

Installing the IPv4 or IPv6 Versions of Network License Manager

You can install the IPv4 version of the Network License Manager from the Tools and Utilities tab in the 3ds Max 2017 installer. If you need to install the IPv6 version of the Network License Manager, you can do so from at the following location:

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The following list contains known issues in this release:


Feature Description
Animation When adding Spline bones to CAT the rig may not update properly, to force an update select and move a Spline object.
File I/O
  • When using the Send To feature in 3ds Max 2017, it will not send to previous versions (I.E.: Maya 2016). If you are having an issue related to this please contact Autodesk® Support.
  • Sending to Autodesk Revit or Autodesk Inventor multiple times can cause a program error.
  • FBX presets are notcurrently being saved.
Install All Windows 10® updates should be current before installing 3ds Max 2017 to ensure the proper .NET updates are installed.
  • Autodesk Ray Tracer® (ART) will abort a render that contains only one large high resolution object.
  • The A360 renderer does not support the Sun Positioner, Physical Sky, and Physical Material.
UI Some text may truncated in the UI when your system resolution is scaled at a non-standard size (i.e. something other than 100%, 125%, 150% or 200%).
Viewports When running with no GPU (including under Virtual Machines) 3dsMax 2017 must be launched with the -vxw commandline parameter.

For Example:
3dsmax.exe –vxw


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Customer Error Reports

We can improve the stability of Autodesk 3ds Max largely because of the Customer Error Reports (CERs) that end-users submit. We thank you for taking the time to fill out these reports and ask you to include as much information as possible about what actions you were performing at the time the error occurred. These details raise the value of the report immensely and are very much appreciated by the Autodesk 3ds Max Quality Engineering team.

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