This readme contains the latest information regarding installation and use of Autodesk® SketchBook® for Enterprise. It is strongly recommended that you read this entire document. For reference, you should save this readme to your hard drive or print a copy.
The following new tools, fixes, and changes can be found in this version of Autodesk® SketchBook® for Enterprise:
The following is a list of known issues:
Windows Only: You upgrades your Windows OS to 8.1 and you Wacom devices aren't working perly.
Solution: Re-install your Wacom drivers.
Windows Only: Windows OS and scrolling up and down
Some users may experience the following:
You are on Windows OS and when you try to scroll up or down in the UI, using a pen, instead of scrolling, something else happens.
Why: Windows OS (Control Panel > Pen and Touch > Flicks) Pen Flicks function is ON, which causes the system to flicker.
Solution: Turn off Pen Flicks or if you use a Wacom device, install the latest driver. When you do this, the feature is automatically disabled.
Mac Only: You are running on Mac OS 10.9 and Autodesk® SketchBook® for Enterprise starts up from the Home Screen. This is the same with other applications.
You have Screen Word Fetching on in some translation application and cannot sketch in Autodesk® SketchBook® for Enterprise when in full screen mode.
Solution: Close Autodesk® SketchBook® for Enterprise and exit Screen Word Fetching, then reopen Autodesk® SketchBook® for Enterprise.
You created a PSD file with a color set for the Background color layer. When you save the file and open it in Photoshop, the background color is lost.
Solution: In your Autodesk® SketchBook® for Enterprise file, either save it as a TIFF or create another layer for the background color and save it as a PSD. The background color layer of a SketchBook PSD file is dropped when opened in Photoshop to avoid a conflict with the Photoshop background layer of a native PSD file. TIFF files with a background layer don't have this issue.
Canvas refresh is slow when using symmetry with steady stroke in enabled.
Solution: Turn off steady stroke.
The installer does not obey the OS native language
Example: You want English; however, instead, the installer obeys the
Standards and Formats language setting (Control Panel > Regional and Language Options
) and French appears.
Why: The Standards and Formats language setting is set to French. Many users who use an English OS often set their regional language to another language, so that they can perly view formatted documents in that language.
Solution: Since Autodesk® SketchBook® for Enterprise is language agnostic, you can edit your preferences and set the language you want.
To ensure Autodesk® SketchBook® for Enterprise runs to its potential, please ensure that your hardware meets the requirements listed for your version of Autodesk® SketchBook® for Enterprise and operating system:
Windows®7 SP1 (64 bit), Windows®8/8.1 (64 bit), and Windows®10
To improve performance, try the following suggestions:
NOTE When Enable Rotate Canvas is deselected, Rotate Canvas is not available.
NOTE When Enable Rotate Canvas is deselected, Rotate Canvas is not available.